Contact Centres Asia 2018
Date: March 20-21, 2018
Venue: Amara Sanctuary Resort Sentosa, Singapore
SPi CRM is a proud sponsor of the 2018 Contact Centres Asia Summit.
The Contact Centres Asia 2018 Summit promises to be your one-stop platform for “Digitization - Innovation - Customer Experience” so join us at this exciting forum to:
- Discover how Asia’s contact center leaders are driving successful digital transformation in their contact centers
- Optimize customer experience across multiple channels with customer journey mapping, VOC insights, speech analytics, and more
- Evaluate the ROI of robotic process automation, chatbot, cloud, self-service in improving overall contact center operations
- Enhance the performance of your contact centers through best practices spanning agent productivity, social media integration to call efficiency
- Benchmark and network with the industry’s best
Click here to learn more.