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Contact Centres Asia 2018

Contact Centres Asia 2018

Date: March 20-21, 2018

Venue: Amara Sanctuary Resort Sentosa, Singapore

SPi CRM is a proud sponsor of the 2018 Contact Centres Asia Summit.

The Contact Centres Asia 2018 Summit promises to be your one-stop platform for “Digitization - Innovation - Customer Experience” so join us at this exciting forum to:

  • Discover how Asia’s contact center leaders are driving successful digital transformation in their contact centers
  • Optimize customer experience across multiple channels with customer journey mapping, VOC insights, speech analytics, and more
  • Evaluate the ROI of robotic process automation, chatbot, cloud, self-service in improving overall contact center operations
  • Enhance the performance of your contact centers through best practices spanning agent productivity, social media integration to call efficiency
  • Benchmark and network with the industry’s best

Click here to learn more.


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